FAQ's

Can I order by phone?

Yes. You can call our Customer Care number Tel: 050 3965783  (Customer Care Timing Saturday-Thursday 10.00AM - 6.00PM UTC/GMT +4) 

Is Marginfix website secure enough for online purchase?

Yes, highly secure with EVSSL Certificate

Our website uses EV SSL (Secure Socket Layer) encryption so that your personal information cannot be read by any external entity as it passes over the internet. 

As the highest ‘class’ of SSL available, Extended Validation SSL Certificates (EV SSL) activate both the padlock and the green address bar in all major browsers. EV SSL Certificates provide the strongest encryption level available and enable the organization behind a website to present its own verified identity to website visitors. EV SSL Certificates offer a stronger guarantee that the owner of the website passed a thorough, and globally standardized, identity verification process defined within the EV guidelines.

I placed an order and paid online using my credit card. Can I cancel my order now?

Sure, you can. Please call 050 3965783 immediately so that we can stop the order from being processed. If the order is already processed, you can still cancel the order but cancellation charges may apply depending on distance.

I made a mistake while placing my order. What now?

If you've placed an order by mistake or ordered the wrong product, don't worry. Just call 0503965783 and someone from our team will help you out.

I don't want you to deliver. Can I collect my ordered product/s?

We would prefer to hand deliver the products to you wherever you are to save you the trouble. We are also pretty quick with our deliveries. However, if you want to collect the product yourself, please let us know in advance so that we can make it available for you.